Poor service and Dishonesty

<p>I'm really disappointed by Telom Mobile. On the 22nd of June 2017 myhusband went to the branch in Westgate mall asked for a settlement amount and was given , He paid the amount that was qouted to him and told someone will call him to close the account. I wrote to Hello peter and complained , on the 28th of June Keagan responded and siad the matter will be resolved. REF A ********** 3 was given by Keagan. Till today the matter is still not resolved. My husband went to Telkom today and was told it takes 30 days to close the account and that he still owes Telkom as the amount that was qouted to him is short. I'm furios as Telkom is taking advantage of us. Can they Please sort this if not I'm taking this to media.</p>