Poor service and customer resolution

<p>I've took out an adsl line a little over a month ago however I'm getting speeds of under a meg. When I call they telling me there's an issue with the line and they will look into it. Guess what, 5 weeks later I'm having the same issue with no resolution. I want what I was promised or I want a free upgrade to a faster line to get at least what I signed up for. This cannot continue like this. </p>