POOR SERVICE AND COMMUNICATION!!

IT IS WITH GREAT DISSATISFACTION I BRING TO YOUR ATTENTION THE POOR SERVICE I RECEIVED FROM TELKOM MOBILE. ON THE 31ST JANUARY 2015 I TOOK MY TAB INTO THE STORE AS THE CHARGING PORT WAS FAULTY. I WAS TOLD THAT MY TAB WOULD BE SENT AWAY TO JOHANNESBURG WHERE I WILL BE QUOTED FOR REPAIR WORK. ABOUT MID FEBRUARY I RETURNED TO THE STORE AFTER RECEIVING NO CORRESPONDENCE DESPITE ATTEMPTING TO CALL THE STORE ON 20PLUS TIMES(NO EXAGGERATION) WITH ZERO SUCCESS. I WAS INFORMED THAT THE QUOTATION WAS FOR R1050. I DECIDED TO HAVE IT SENT BACK TO ME FOR A CHEAPER ALTERNATIVE. TODAY IS THE 9 APRIL 2015, I HAVE NOT HEARD ANYTHING FURTHER, TOLD 3WEEKS WORKING DAYS, AFTER 3 STORE VISITS DUE TO A NON FUNCTIONAL STORE LINE. I TRIED CALLING AGAIN TODAY NO LUCK. I HAVE BEEN PAYING R300 X3MONTHS WITH NO TAB. I CANNOT EXPRESS ANY FURTHER MY DISGUST IN THE LACK OF SERVICE. THIS IS MY SECOND COMPLAINT ON HELLO PETER. THE 1ST WAS IN TRYING TO ATTAIN A CONTRACT FOR THE TAB AND NOW THIS SHODDY SERVICE. IF I HAD MY WAY I WOULD STOP PAYING MY MONTHLY SUBSCRIPTION AND LET THEM KEEP MY SAMSUNG TAB. NO ONE ONCE CONTACTED ME TO KEEP ME IN THE LOOP. I AM SO APPALLED BY THE SERVICE. I WILL NEVER TAKE ANY CONTRACT.