Poor service and communication

<p>On the 30th of June 2017 i made a sales order for a telkom fixed line installation,</p> <p>due to my previous experience with telkom i allowed them some time to contact me as i was told a technician would contact me within a month or so, i called in on the 24th July to find out what the progress is of my installation and was told my request was cancelled internally on the 7th July, this was not communicated to me.</p> <p> </p> <p>if it was i would have been able to source an alternative, the reason for the cancellation was something about cable theft in the area.</p> <p> </p> <p>the agent then suggested i go for one of their LTE plans, upon checking the coverage there was none.</p> <p> </p> <p>telkom could not help me. and they cancelled my request without communication.</p> <p> </p> <p>this is the type of service we have no choice but to be content with and it is unacceptable.</p>