POOR SERVICE AND COLLECTION INCONVINIENCES

I have issues with Telkom debit order. It's a new story every time!!! From blaming istore that they changed my debit order amount in January and February to a consultant incorrectly cancelling my contract in June which became a back and forth to resolve. Month end September Telkom didn't debit my account and said they had system error where now I had to go to the store and pay but still got debited twice!!! I called yesterday and the consultant told me she will schedule a proper debit order and now I am surprised that she must have messed up and had their audacity to tell me that Why I want to complain because I also didn't honour a debit order in July of over R7000 when I asked for complaints contact, she had lack of information and still wanted to accuse me of such because it was Telkom's fault even then though it was resolved not satisfactorily. The consultants on the phone will misinform you as one will say this and when you call again they other will say a different story. The results always have me or rather my service interrupted which very much inconveniences me without any immediate resolution and a drag!!! I am ENOUGH with Telkom I am not renewing any of my 3 contracts when they expire!!! I need this resolve please assist. Now I have to do a reversal at the bank and actually pay Telkom a correct amount and guess now I have to be stuck with those kind of admin charges and inconvenience of driving out my way to go to banks and do electronic or store payments. Wow!