KL
Kris L
1 reviews | Active since Sept 2014
24 Nov 2015, 12:55
Poor service and bad attitude @ Telkom Lakeside
The renovation did nothing for the Lakeside mall TELKOM!<br> <br> Line out the door. Telkom staff telling everyone to wait in different ques (Not interested) Trying to look busy!!<br> <br> I needed a simple question to be answer waiting in a 45 min que and NO ONE COULD ANSWER Or be bother to find the correct information!!! <br> <br> Please train your staff!!<br> Vodacom here i come!
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Telkom's replyOfficial
24 Nov 2015, 13:50Hello krislaidlaw,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly provide more details regarding the query you need assistance with together with your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter and we will try to assist.
You can e-mail this information to ***.
Your reference number is: SM170982
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly provide more details regarding the query you need assistance with together with your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter and we will try to assist.
You can e-mail this information to ***.
Your reference number is: SM170982
Regards
Narriman
Telkom Social Media Team
Telkom's reply24 Nov 2015, 13:50
Official
Hello krislaidlaw,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly provide more details regarding the query you need assistance with together with your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter and we will try to assist.
You can e-mail this information to ***.
Your reference number is: SM170982
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly provide more details regarding the query you need assistance with together with your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter and we will try to assist.
You can e-mail this information to ***.
Your reference number is: SM170982
Regards
Narriman
Telkom Social Media Team