POOR SERVICE AND ASSISTANCE

I have an cellphone contract with Telkom for more than two years. Never has my account been in arrears. With Covid - 19 my salary was only reflecting in my account the 1st and Telkom debited my account the 30th. I would assumed that they will double debit my account the next month. Just to find that they suspended my account but is going to double debit my account this month. I went in to Telkom and they just said the debit order will run the 30th for the debit that bounced plus the penalties/re-connection fee plus next installment. My debit order is usually R249 now I have to pay R696. Never the less I went to pay the R250 to get it reconnected. Telkom can not speed up the process to get reconnected as you have to wait 2 days!!! This is pathetic no assistance nothing!!! Just another company in South Africa that is useless and not want SA to be a better country!!! Just no just Sorry we can not help you!!! If people and companies in SA have better attitudes and service this can actually be a better place. It will never change. Poor loving SA the people running this country is so useless!!!