Poor service and are out there to rob us

<p>I took a contract with Telkom and communicated with the social media team(twitter) regarding my account and billing, i told them that if it happens that my data is finished it should not be increased without my knowledge. Two months later i was debited extra R10.86 and when i asked about it i was told that i used extra data which i did not request. Was told that they will look in to it and get feed back but im still waiting and its the 4th day. Today i got a statement emailed to me that June i will be debited extra R500. The Telkom team is *********** and wants to rob me,every time I query my account I get the hide and seek game which is frustrating. They take weeks to resolve our queries and i will not pay any extra money. If it means canceling my contract, i will and i will not pay any cancellation penalties. Wish it was possible to rate 0</p>