poor service and

this is a basic summary of my encounter with Telkom Festival Mall.<br> I have placed an order for a laptop i am waiting for more than 6 weeks, they are never sure of when they are receiving stock, they make promises of next week , every week. they have all my documents and the order form and when i went to query today, they have 2 other excuses of , one they lost my number and two they dont know when they are getting stock again. they gave the one they had 2 weeks ago to someone else because they could not get a hold of me. Very frustrating. If they are unable to help then they should have said so , not keep me on a string!!!!