Poor service all round

<p>On finding our business phone and ADSL lines down I contact Telkoms's social media team for help. They'll look into it and promise to give feedback. Half a day later and nothing. </p> <p>I contact them via online chat, with no willingness to help. </p> <p>I eventually contact them by phone to be received by a grumpy customer 'service' person who couldn't say hi, bye or provide any real assistance. </p> <p>Poor service all round. We're likely to be changing service providers thanks to that. </p>