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Ansu N

1 reviews | Active since Sept 2018

25 Sept 2018, 15:50

POOR SERVICE ADSL LINES/CANNOT CANCEL THE LINE

I had a telkom Adsl line. I left the property 4 months ago and have since then tried to cancell it. They keep telling me to cancel this service online , but you cannot cancell it until its paid in full so they have kept on charging me for the last 4 months that I have not used it.

I will never use Telkom again and if anyone asks I tell them not to use it either their service is poor and they refuse to asssist in any matter.

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Replies (3)
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Ansu N's update10 Oct 2018, 15:31
Reviewer Update
Hi Noleen I will be very surprised if anyone from Telkom actually calls me to sort this out. My account is now R4800 in arrears and I will not pay that as I have not been using it. I will pay my R2000 outstanding when Telkom confirms it has been cancelled.
AN
Ansu N's update10 Oct 2018, 15:31
Reviewer Update
Hi Noleen I will be very surprised if anyone from Telkom actually calls me to sort this out. My account is now R4800 in arrears and I will not pay that as I have not been using it. I will pay my R2000 outstanding when Telkom confirms it has been cancelled.
AN
Ansu N's update25 May 2021, 10:48
Reviewer Update
Hi Telkom
This problem seems to have started again I received an account for the same cancelation and disputed line from 2018