1 reviews | Active since Aug 2017
POOR SERVICE ADSL
<p>Good morning I app**** for a contract on the 17th of July 2017 and got the approval the 18th of July 2017 .A technician came out the 24th to install the adsl but then there was a fault with the cables and then i went to the store the following day to find out what is going to happen next and then the store phoned in again to make another appointment and was told they are waiting for new cables they cannot make another appointment since then i have been phoning in and wasting my airtime and my time to hear the same story that they waiting on cables but no response , After a struggle i got a hold of the manager and the then was transfer again back to the same consultant so not only am i wasting my airtime and time i am getting the run around by Telkom staff , I am losing a lot of business and feel that telkom is wasting my time ,I have been patient enough and i have been waiting so far 20 days for this adsl but so far nothing .I feel it is poor customer service and i need this sorted as soon as possible or else i am cancelling all contracts with Telkom and moving my business.</p>
