Poor service

On Monday, June 2, 2025, I reported a fault to Telkom that my openserve fiber internet was not working. On Thursday, June 5, 2025, I called again and Telkom made my internet work but it only worked for an hour, they said they would send a technician. On Friday, June 6, 2025, the technician was at my house and left at 12 noon, after he left the internet only worked for an hour and was down again. Reported it again and the internet is still down. I received a message from Telkom that the problem has been resolved, but it is not resolved. TelkomSA: Dear Customer, Fault Reference ***1 has been closed. Please do not reply to this SMS.

I contacted Telkom again on Saturday, June 7, 2025 in the morning where the person gave me a different case number ***0, no technician contacted me again. Call telkom again on June 9, 2025 about the same problem they say the problem is solved, the internet didn't even work for an hour. No really TELKOM you provide POOR service. Telkom says they work until 9pm but if you call 10210 they say they are done so I have to call again tomorrow????? Logged my problem on telkom's website with less success because he throws it out Finally...your request for fault creation has been successfully submitted.The reference number has been SMS'd to *** *** x622. Then receive the sms that saysTelkom SA: Something went wrong while attempting to log your problem. Please try again in a few minutes or visit http://tlkm.link/chat. If you go into the link you can't go in anywhere to report a problem. Telkom I am very bitter towards you because your service is extremely poor, it has been a week today and my problem is still not solved??????