RS
Rene S
1 reviews | Active since Mar 2009
02 Jul 2015, 16:58
Poor Service
After placing my order I waited almost a month for the order to be processed because my payment was incorrectly allocated.<br> I then received a message over that my line would be installed today at some time between 7 and 4 July 2nd. By 3 I was very concerned and contacted Retha Swart who had handled my payment issue as well. Subsequent requests for feedback were not responded to.
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Telkom's replyOfficial
02 Jul 2015, 18:26Hello rls,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Installation Department and feedback will follow.
Your social media reference number is SM122626.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Installation Department and feedback will follow.
Your social media reference number is SM122626.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,
Telkom's reply02 Jul 2015, 18:26
Official
Hello rls,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Installation Department and feedback will follow.
Your social media reference number is SM122626.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Installation Department and feedback will follow.
Your social media reference number is SM122626.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,