TN
Thokozani N

1 reviews | Active since Nov 2018

05 Jun 2026, 15:32

Poor Service

Hi I have had poor service with Telkom for the past 7-8 days now. So basically I buy Data every month for more than a year now. Every month I buy (Unlimited All Hours Data for R650 for 31 Days). 28 May 2026 I started having Network issues as a result of not accessing the Data I paid money for. I then started phoning again and again without getting assisted! I was told of a case being opened and someone would call me in 72 hours whatever!!!!!! Sometimes they would not even SMS me the case number as they would have said so. NOW IM SITTING WITH A LOT OF WORK TO DO WAITING FOR THEIR SO CALLED IT SOMEONE TO CALL ME. MY REQUEST WAS SIMPLE: PROVIDE ME WITH ALL NETWORK DATA WHILE YOU'RE RESOLVING THE TELKOM ISSUE. NO, NOTHING HAS BEEN DONE EXCEPT FOR ME WAITING ON THE CALL FOR MORE THAN 2 HOURS!!!!!!! TO SPEAK TO THE MANAGER. I DEMAND ASSISTANCE FROM TELKOM NOW!!!!!!!! I PAID MONEY FOR THIS DATA IM CURRENTLY NOT USING!!!!!!!! I SPOKE TO ASANDISWA, KHOLIWE, MPHO, (KEA MOQHA THIS 1 WAS RUDE) AND THEY ALL FAILED TO TRANSFER THE CALL TO THEIR MANAGERS SO i WOULD SPEAK TO THEM. THE NUMBER IN QUESTION IS: ***. ALTERNATIVE NUMBER ***

0
Replies (0)