Poor Service

I was phone by a consultant who offered me a contract which was said to be a Freeme 10 GB over the phone,I agreed to that ,Before I could even get the SIM card R100 was debited from my account,I was fine with it thinking it might be pro rata,in the conversation I advised I wanted to port my number into a contract,that process on its own was a huge nightmare,Have to call the center countless times ,with the consultants not even sufficient training nor professionalism to handle my query ,Then finally it was ported in after such a hassle ,I was given a data which was pro rata around 700 mb,I asked myself many questions about how can a 10 Gb data line have so little pro rata,However have them again a benefit of doubt that on the 1st will get my allocation,Suprisingly on the allocation date was beeped with an allocation message saying I’m on Free me 1GB,I didn’t sign for 1GB data ,Why would I sign myself on a 1GB contract which depleted in a day?i logged a query again with Telkom that my contract I agreed to was 10 GB data not 1GB still even now my query has not been attended to,they told me about their third party been Monde Mobile,I don’t care what bussiness they hold together ,Monde don’t give me allocation ,Telkom does as a service provider,I’m tired of calling the center with rude,unwilling consultants that give me insufficient information I need this to be attended urgently,I cannot pay for a service that is not rendered,I cannot be reaped for trying to do busssiness with you

I can be contacted on *** I’m a very disappointed consumer and I’m planning not to stop until this is resolved,I will take this on each platform of social media