Poor service

I've been a loyal customer for 2 yrs with Telkom. On 29 April I went to renew my WiFi unlimited contract at Zevenwacht Mall in Kuilsriver as my old one was about to expired. The sales men misleaded me by giving incorrect information, reassured me that I will get 60G at night and during the day daily. I ask him many time just to make sure. Only to found out when I get home the 60 G was for the whole month which means its not enough for me as I have 2 people working from home. The next day I went back to the store to enquire. I was unhappy because the sales men denied his wrong doing, he displayed poor product knowledge, I ascalleted the problem to the manager. The manager was not helpful at all. She did not show any interest in my problem. According to the sales men. I have to wait for 3 months to change the contract even thou I picked up the problem within less than 24 hours. In the contract there is nothing written in black and white about the contract cooling period, nothing mentioned about the 3 months waiting period. Thesales men advice to pay R800 to cancel the contract if I'm unhappy . I emailed the CEO of Telkom. I didn't get the response. On my email I stated the whole story in detail. No response from the regional manager, Telkom in Zevenwacht has poor service, *********** sales personnel, if u call they never answer their phone. They show less interest in their job. I'm very disappointed with Telkom especially in Zevenwacht. I'm planning to the the matter to ombudsman but I want South Africa to know that Telkom is useless. I'm a very disappointed and shock on how they handle my case at Telkom. I will never recommend Telkom to anyone to use it. They are useless and ***********.