Poor Service

One would think that the Branch manager would be able to offer a better customer service than his employees this is however not the case at Telkom Mobile in Midlands Liberty mall the branch manger dosnt seem to want to go the extra mile unlike his employees who are willing. Unfortunately I wasted my time to day due to my working hours and other comments my issue will have to remain unresolved as I won't be able to go to the store for some time. My only fear now is that the branch manager now will discipline the staff member that might of as according to him broke a rule. However it only because of this particular consultant that I will be a repeat customer.