POOR SERVICE

On the 11/03/2015 I ordered ADSL line and 1. the order was done on wrong address 2. I was promised that I will get the explorer and it was lie. I called after 2 weeks to follow up on the order and I spoke to Happy Dlamini who said she corrected everything and will escalate my query to management for bad service and nothing was done. I called again after 4 weeks which I was also told that I must wait for technician because my address is not on the system while I have existing prepaid line with Telkom. Today I called to follow up and I was told the order is cancelled and had to re order. I am not happy with Telkom and for me to have ADSL I need landline from them. Why was I told about explorer and now they cant give it. Today I did new order ref ***A which I have to wait for other 3 months? what type of service is this? I have already approached other service provider to help me but I need to have Telkom line. South Africa must know that TELKOM is the worst company ever. All consultant are *********** and *****.