Poor Service

I have received terrible service from Telkom. I wanted to cancel my mobile wifi contract which expired end of March 2015. They told me to give notice at least 30 days in advance. After completing all necessary documents and submitting it on 20 FEBRUARY 2015, it is still not cancelled. The call centre could also do nothing for me and I had to go into the actual shop twice (which is a real hassle). It is STILL not sorted out. Even though the manager lodged a request, I have been billed twice thereafter. This is terrible!!! <br> <br> I really wanted to take out an ADSL contract with Telkom, but not I'm not even considering it anymore.<br> <br> I expect a FULL refund of all debit orders after 31 March 2015.