Poor Service

I have been trying to contact Telkom to sort out my bill even went to their stores and still waiting on someone to call me , debit orders are taken off and my account is suspended and the voice message I received mentions my last debit order was the 18th May 2020 and that is incorrect. Another debit is was done on the 27 May 2020.After that debit order I was able to use the count for only 4 days then the account was suspended again and the next payment is only due the end of June all I want is to resolve the problem but no one is contacting me which now means I will not make money available for June unless someone contacts me and we get sorted out. Also I will not be held liable for extra costs, your clients are told to understand your struggle during Covid-19 with short staff seems Telkom has forgotten their clients are struggling to.

Sean ***