CP
Clement P
1 reviews | Active since Apr 2015
29 Apr 2015, 14:46
Poor Service
For over 2 weeks I have been trying to resolve a fault regarding my ADSL. I either have no access to the Internet or very slow intermittent access. During this time I have received 4 reference numbers, which 3 of them have claimed to be resolved. After speaking to a few consultants, I was informed that there was a problem at the exchange and this will be handed over to a technician. Fault *** was \restored"on 24/4"
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Telkom's replyOfficial
29 Apr 2015, 19:36Hello clementp,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107168.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107168.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply29 Apr 2015, 19:36
Official
Hello clementp,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107168.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107168.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,