POOR SERVICE

I am really disappointed and frustrated about the poor service I have experienced with my recent application for LTE wireless service. I app**** for the service on the 20th of September at Telkom Whiteriver Crossing, and despite assurances from your representative, Tebogo Gumede, that everything would be finalized the next day, I am still without the LTE wireless router.

On the day of my application, Tebogo informed me that the process would be completed promptly and that he would contact me the following day. However, to my dismay, I did not receive any communication from him as promised. Since then, I have made numerous attempts to reach out to Tebogo Gumede via phone calls and text messages, but unfortunately, he has not picked up or responded to any of my attempts to contact him.

It is incredibly frustrating to have been given false promises and to be left in the dark regarding the status of my application. I rely on a stable internet connection for both personal and professional reasons, and this delay has caused significant inconvenience and disruption to my daily activities. I had chosen Telkom with the expectation of reliable service, but unfortunately, my experience thus far has not lived up to my expectations.