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Johan S

1 reviews | Active since Oct 2009

04 Feb 2015, 15:42

Poor Service

After the following \complaint"and feedback I received a voice mail as I was out of the country when they phoned. However the voice mail said if I have not had any feedback I should phone 10210...which is what lead to my first complaint :-( Worst of all is I am still waiting on Telkom to install my line.<br> <br> \""I requested Telkom to move my service from my old address to the new address after I sold my house. I am still continuing to pay for a service (Internet @R570 pm) whilst I cannot make use of it"

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Replies (1)
Telkom
Telkom's reply06 Feb 2015, 13:32
Official
Hello Johan_Snyman,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM80578.

We apologise for any inconvenience caused.

Zulfah Johaadien
Telkom Social Media Team

Best regards,