NA
Nompumelelo A
1 reviews | Active since Jun 2009
23 Apr 2015, 15:33
Poor Service
I reported a fault over 5 days ago having been promised that the problem will be resolved in 4 days. I have called Telkom several times and spoke to Donovan, Jacob and Moses who have all promised to resolve the issues, this has not been the case. I have basically been given the run-around by Telkom.
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Replies (1)
Telkom's replyOfficial
23 Apr 2015, 16:53Hello seabi,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and one of our technicians will be in contact with you, so that he can assist further.
Your Social Media reference number is SM106103 .
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and one of our technicians will be in contact with you, so that he can assist further.
Your Social Media reference number is SM106103 .
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
Telkom's reply23 Apr 2015, 16:53
Official
Hello seabi,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and one of our technicians will be in contact with you, so that he can assist further.
Your Social Media reference number is SM106103 .
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and one of our technicians will be in contact with you, so that he can assist further.
Your Social Media reference number is SM106103 .
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,