POOR SERVICE

<p>I took up Internet service from Telkom in 2014, we agreed on an amount R584 per month on the 15th of every month, I have paid a single cent since then, i cancelled the services in June, and now i have a bill of R1,200 which no one can explain, the closest i could get from them after numerous calls and emails is that i have a recurring balance from 2014, I've sent bank statements. worse thing is now they are starting to add interest even though, I'm now told of tax amounts, Why? when we agreed on a monthly amount.</p> <p> </p> <p>What is the ombudsman details?</p>