1 reviews | Active since Jul 2017
Poor Service
<p>My cell was suspended to non-payment(my fault which i accept) - call after call after call - eventually i request that the payment goes off on the 1st - thereafter the debit must be changed to 25th - the 1st comes and no debit - again call after call - i eventually get told the debit order is the 25th - i requested a special debit which i was advise would take 72 hours - this never happened - again call after call and i was then advise it takes 7 work days - by this time its is close to the 25th... on the 23rd half of the debit goes off and on the 24th the balance - awsome - i dont owe Telkom anymore - now i contacted them as its the 3rd July - my money is not reflecting on the account as yet and therefore my phone will remain off until such time that the funds are reflection - this is disgusting - Telkom has received their money - i expect my phone on.... poor service!!!</p>
Hello natalie70
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello natalie70
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Good day Natalie,
Kindly note that we have escalated your query to our collection team to follow up and assist you .
Regards
Tsebo
Social Media
Best regards,
Good day Natalie,
Kindly note that we have escalated your query to our collection team to follow up and assist you .
Regards
Tsebo
Social Media
Best regards,
