ST
Saleha T

1 reviews | Active since Jun 2017

13 Jun 2017, 18:00

Poor service

<p>Logged in an issue with telkom on the 6th of june 2017, </p> <p> </p> <p>To date, received no correspondence directly from telkom,</p> <p> </p> <p>Been calling 10210 three times a day to enquire on this, only to get the reply the job is in progress for a week now</p> <p> </p> <p>Since i work from home, will telkom take responsibility for the loss of my revenue since i require my adsl line to operate</p> <p> </p> <p>Disgusting and frustrating service telkom</p> <p> </p> <p>This issue has been going on nearly every month, the last issue was when telkom van arrived with drunken men who looked at my landline and disapeard without fixing anything</p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply04 Jul 2017, 09:42
Official

HI Saleha15

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received and attended. I have attempted contacting you directly with no success. As per the the reference provided, the fault was resolved on the 23rd. May we please request to confirm if you have had any further issues and to please advise when possible. Please respond to this private message or alternatively via our Face book and twitter handles.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,