1 reviews | Active since Mar 2017

12 Jun 2017, 01:45

Poor service

<p>The service am getting from Telkom is really bad.Since last year October I have been waiting for my contract to be cancelled which I requested cancellation of a day after my order was delivered.upon purchase of the order I was informed of the 5 days I have to cancel my order if I no longer wanted it.Now since then I have been waiting,no correspondence my contract is still ongoing.This is beyond frustrating as I countless lying contacted telkom requesting cancellation of this contract.</p>

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Replies (1)
Telkom
Telkom's reply12 Jun 2017, 10:55
Official

Hi siwela ,

Thank you for making contact with us.

Please be assured that we have sent your query to the Cancellations Team for further assistance, they will be in contact with you.

Your reference number: ***4

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,