sS
sabelo S

1 reviews | Active since Jun 2017

02 Jun 2017, 08:10

poor service

<p>Telkom cellular network suspended my lines and when i try to consult with them they missleading me telling me that my name is in collection and i contact collections and they told me that my name is not there i then call centre 10 times and they over debited me however i did pay manual payment to show that i am not running away from my account............telkom has a poor service and all their agents are not well trained .</p> <p> </p> <p>The list of agent mislead me</p> <p>1. caudline,zinhle,mahawu,nqobile,thato,judy,mbali,akhona mpili ,nontokozo and supervisor madela from joburg</p>

0
Replies (3)
Telkom
Telkom's reply02 Jun 2017, 11:11
Official

Hello sabeloshabane

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

sS
sabelo S's update05 Jun 2017, 12:58
Reviewer Update

can i have my 2 cellphone opened since i cannot make calls and use internet and i m being over debited

sS
sabelo S's update06 Jun 2017, 08:37
Reviewer Update

can i have my 2 cellphone opened since i cannot make calls and use internet and i m being over debited