Poor Service

<p>So i have tried numerous channels to get my matter resolved but Telkom is just happy with taking my Money on a monthly Basis and not providing me with the service that i am paying for. Last week was about the 10th call i placed to them and spoke to a senior Letoya Parker whom has requested that matter recives urgent attention , but guess what another week has passed but no one ever bothers . I have been told that they have tried to call me but theres no miss calls or voicemails but its strange that i can receive calls from them offering me new products, what a joke</p> <p>I have contacted the Ombudsman to assist in getting the matter rectified as i am tired of dealing with Telkom, </p> <p>To All: Please be aware when dealing with Telkom, My personal experience with them warrants me to warn other consumers to be very cautious when engaging in business with them.</p> <p>Communication from Letoya </p> <p>Good Day</p> <p> </p> <p>Kindly see the below, matter has been escalated.</p> <p> </p> <p>Regards</p> <p>Letoya</p> <p>Sent: Friday, May 19, 2017 10:58 AM<br />Importance: High<br /> </p> <p>Good Morning Team</p> <p> </p> <p>Trust this mail finds you well</p> <p> </p> <p>Kindly assist with providing feedback for the below and above mentioned case number.</p> <p> </p> <p>The case was logged on 3/23/2017 8:20:04 AM and the problem is still not resolved.</p> <p>Your urgent assistance in this regard is appreciated.</p> <p> </p> <p>Terrance James</p> <p>ID number: ********** 010087</p> <p>Affected number: ********** 338</p> <p>Alternative number: ********** 868</p> <p>device: Huawei P9 lite</p> <p>FAID: ********** 51</p>