Poor service

<p>I opened a land line with telkom in February for me to use it for my wifi connection. So on the day that I had went to the telkom office to ask them to open the line I was told to provide my ID and proof of residency for the them to install a line. So I went back the following day and I was told to wait 14 days till it would be installed at my house. After 14 days the telkom assistant came to instal the line and I was told to provide my ID in the assistants arrival. 3 months later I receive a statement from telkom saying I owe them R1200 that includes interest. In the R1200 it includes a service amount to install the line as well as monthly fees for the past 3 months to use the line for my wifi. AND NONE OF THIS WAS TOLD TO ME ON THE FIRST DAY I WENT TO TELKOM!!! This I unacceptable as I should have received the statement on the first month.</p>