1 reviews | Active since Feb 2017
Poor service
<p>my wife and I started a 50gb data service for our home in January 2017 and only got our first bill in march when it was over R2000 rand then it was cut then when I phoned they told me to pay a amount to get the service open and that I need to pay the rest on the next payment so I got the next bill to pay by 5 may but on the 19 of April it was cut again. This is so **** !!! Send the right bills out and all will be right!! Your customer care also suck not clued up at all!!!</p> <p>really bad service on telkoms side!!!</p>
Good day Michael ,
Please privately reply with the account holder ID number and affected number so we can further assist.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Michael ,
Please privately reply with the account holder ID number and affected number so we can further assist.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
It's on my wife's name Alana allen
***
not happy now I have lost about 2 weeks of internet now and the last month could not use up my data so I lost it!!!
Now im off now
It's on my wife's name Alana allen
***
not happy now I have lost about 2 weeks of internet now and the last month could not use up my data so I lost it!!!
Now im off now
Hi Michael,
Please be assured that we have sent your query to the Cancellation Team for further assistance, they will be in contact with you.
Your reference number: ***9
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Michael,
Please be assured that we have sent your query to the Cancellation Team for further assistance, they will be in contact with you.
Your reference number: ***9
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,