Poor service

<p>I phoned Telkom on the 20th of March 2017 with a problem of the next door nabor. the next door nabor had a tree that fell on to the main feed line that goes the the houses. since the day of the 19th my ADSL line was so bad that i couldnt really do anything with the internet. i have a 4Mbps line but with this probleme my speed has dropped to less then 1Mbps. i have phoned Telkom every Week to find out what is going on and when will this probleme be resolved. I always get different answers when i phone 10210. The say the fault is sorted out then a few hours later it starts its problemes again. I have been struggling for about 1 Month now with Telkom to get my line sorted out. even up til now telkom hasnt done anything to my line. they just keep on sending me a sms to say that the line has been resolved and is back up to standard. but no one has been here to see me about the probleme. For a month of not having my line up to standard the still expect me to pay the full price of m line. I am now giving Telkom 1 of 2 options. either they sort my internet out in the next 24 to 48 hours or i wil cancel my contract and i wil not pay one cent to Telkom. this has been the worst service i have experianced in my life</p>