Poor service

<p>Experience a problem with Telkom line. Item was reported , and to date no t a single response from Telkom technical team. Problem was reported a few times over. It's been two weeks now, we are without a telephone and internet. The lack of customer service is amazing, I wonder if we stop paying for the service how quick Telkom would respond, with asking us to rectify payment. Strangely enough a private contractor was sent out to repair my neighbours line but when I ask about mine,I was told to wait for Telkom. Telkom really needs to get their act together! Poor customer service, poor management, poor technical service!</p>