XY
X Y

1 reviews | Active since Jul 2016

04 Apr 2017, 15:30

Poor service

<p>I app**** for a transfer of my home line to my new property on 24/1/2017.i was informed on my 1st transfer no cost.2 consultants and 2 months later i am told that the line will be transferred once i pay R300?really telkom is that how you conduct business?</p>

0
Replies (3)
Telkom
Telkom's reply05 Apr 2017, 09:52
Official

HI rookaya77

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

XY
X Y's update11 Apr 2017, 21:11
Reviewer Update

Hi keegan still waiting for feedback on my matter its been a wk since you informed me an investigation would be done

XY
X Y's update19 Apr 2017, 19:41
Reviewer Update

2 wks since my response from telkom and still no closer to having my landline sorted.y does a person have to rant and rave before something gets done?

How pathetic.