JT
Julian T

1 reviews | Active since Dec 2012

28 Mar 2017, 08:37

Poor Service

<p>You cannot get hold of Telkom Mobile call centre, i was debted on the 1st Feb to date have being battling to get a refund as contract did not go through as they did not have stock and have not contacted me and i cannot get hold of them either to find out what happening to get a rebate very poor and dissappointing service, i was direct to Nudebt who just transfered me from one department to another, dropped my calls, no help what soever do not give you banking detials to telkom they will debate you and it will cost you alot of airtime and fustration and still not get your money back</p>

0
Replies (1)
Telkom
Telkom's reply28 Mar 2017, 08:56
Official

Hi Julian,

Thank you for making contact with us.

Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.

Your reference number: ***3

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,