Poor service

<p>I have been dealing with Telkom now since the 26 February 2017 and I have had such a terrible experience. I have ordered a cellphone online and the call centre took a week before they contacted me yet the automated messaged I recieved told me a sales rep will contact me within 48hours. They eventually contacted me on the 2 March I placed my order and was told yet again that my debit order will go off in the next 48hours. I waited for about 3 working before contacting them again. I called into the call center and I waited on the phone for 45 minutes before I got assisted, I then told the sales consultant my issue and she told me my order was not processed this is when she told me just hold on and they put me on hold for another 45 minutes and transferred me to the technical department. Who then told me that unfortunately she cannot transfer me to the sales department I need to call them. I was so furious by this time, but I called. I waited another 30 minutes before I got through to a sales consultant, who was nice and assisted me and told me my debit order was still pending and will go off tomorrow and that my phone should arrive within 5 to 7 working days. The next day my debit order did go off and then I just waited. On the 9th working day my phone finally arrived after numerous calls to Telkom but when it arrived it was the wrong order, at this point I was so upset because now I have to send it back, contact them again and wait what another 2 weeks before my phone arrives. This is absolutly rediculous I am so furious, this is the worse service I have ever received from an online store.</p>