Poor service

<p>This is my 2nd review for the same issue, Telkom mobile call centre agents are a bunch of *****, 1st they **** to sign me up as a contract user now that I chose to cancel the contract they refuse to assist me with a refund for the money they debited from my bank account I have spoken to a manager by the name of Anita and I have sent numerous emails to them I even sent them my bank statement as proof of the debit order, now nobody can call me or tell me when I will be refunded my money which initially i was told 21 days but now nobody can assist me, this is pathetic service, I will be taking this further as this service is terrible! </p>