POOR SERVICE

I DONT THINK THAT TELKOM SHOULD GET A RATING! IF THERE WAS AN OPTION TO GIVE THEM A (-3) RATING I WOULD GLADLY GIVE IT TO THEM. I APP**** FOR A FIBRE LINE WITH THEM WHICH THEY ADVISED WAS A PROMOTION AND THAT IT THEY WOULD DEBIT MY ACCOUNT! COOL THEY DID NOT A FEW MONTHS LATER I DID A FOLLOW UP AS TO WHY I HAVE NOT BEEN DEBITED. I WAS ADVISED AGAIN DUE TO THE PROMOTION. ITS NOW THE 17TH NOVEMBER 22 AND IM GETTING THREATNING TEXTS FROM ATTORNEYS BECAUSE MY ACCOUNT HAS BEEN HANDED OVER! NEVER HAVE I RECEIVED SUCH POOR AND HORRIBLE SERVICE. THE SALES DESK COULD NOT TELL ME WHY MY ACCOUNT WAS HANDED OVER AND THAT THEY WILL 1ST INVESTIGATE BEFORE MY QUERY COULD BE DELY WITH!