Poor service

<p>I recently did a relocation of my telephone line. The line is installed but there is a fault on the line. I cannot log a fault as the relocation order has not been completed by the comtact centre in Durban. According to the call centre my new line is still in the previous owners name. I have sent numerous emails to team leaders and the manager Vivesh Chitbahal but no feedback given. This is very poor service and I would like the problem to be resolved urgently as I am paying for a line that cannot be used</p>