lG
lindie G

1 reviews | Active since Mar 2017

14 Mar 2017, 07:44

Poor Service

<p>We are a business in Boksburg. Our internet is not working for more than a week now. Without internet we cannot run the bisiness. After many telephone calls we are still waiting for a technician to come to our offices to assist us. When we follow up on our complaint the call center keep on telling us that the technician is on his way. Well it is more than a week now and we are still waiting. We thinking of canceling our service with Telkom and to join Neotel if the technician does not show up today. This is ridiculous</p>

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Replies (1)
Telkom
Telkom's reply14 Mar 2017, 12:35
Official

Good day Lindie,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,