Poor service

<p>So unfortunately my salary is late, no suprise in this day and age. I made a call to telkom mobile to discuss a payment date when the salary was expected to be paid. I asked telkom mobile if they could assist me, as i couldnt afford to be suspened. The answer i got was sorrry its an automated system and nothing they can do. The suspension will take place and unfortunely a reconnection fee must be paid. How is this even fair, when you attempt to make payment arrangement but met with a lack of assistance. Now as i will not have internet to pay telkom mobile, i will now have to pay the reconnection fee as well as fuel and time to go into a telkom store to resolve this. Thanks for the help telkom</p>