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devin D

1 reviews | Active since Dec 2014

07 Mar 2017, 14:37

Poor service

<p>i thought my account was on debit order an since i have so much stuff going off i didnt realise the telkom account had not been paid so it was cut a week ago an i said if i pay the whole amount with immediate clearance then why cant i use my internet immediately and they said 48 hours which is pathetic, i have paid 3200 and sent the proof of payment to e-BSC Online Bill ********** and i want my line connected ASAP and debit order sorted. I just received an email now that i need to wait 48 hours which is pathetic</p>

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Replies (1)
Telkom
Telkom's reply08 Mar 2017, 13:22
Official

Hello debodev

This response serves as confirmation that your query has been received.
Your reference number : AI***

Please send us a private reply with the telephone number for our fulfillment team to assist further.


Regards
Noleen
Telkom Social Media Team.