LF
Lelethu F

1 reviews | Active since Mar 2017

03 Mar 2017, 13:06

poor service

<p>telkom has billed me twice in one month, they have billed me R27000 more for what< i would love to know! ive been to the telkom branch in parow, the staff are useless so are the consultants on the phone. no one could resolve my issue up until today no one has botherd to respond to my emails. they are ****** and they ***** peoples money. i regret taking a contract phone from them. i would urge everyone to stay away from this sham of a network.</p>

0
Replies (2)
Telkom
Telkom's reply04 Mar 2017, 13:58
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply06 Mar 2017, 10:29
Official

Good Morning Lelethu,

Your query has been logged and sent to our Billing Team, case number ***7.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,