MV
Merina V

1 reviews | Active since Nov 2014

25 Feb 2017, 09:14

Poor service

<p>After having to come in to the Menlyn store for about the 10th time in the past 3 months I have now decided to finally complain about their service. The store opens at 9am and then there is 1 staff member working. Then maybe 1 more comes in 5 past 9 and another 10 past 9. The 1 that came in 5 past 9 is yet to turn on a computer and help clients. The same happens when you come in after lunch. I do kot understand how a store which always has a qeue of about 10 clients only has 2 people doing their work properly and on time. Honestly I think you are wasting your money paying salaries to these people who do nothing. Maybe you can just close the store so I can save money by not paying people's salaries who do nothing.</p>

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Replies (1)
Telkom
Telkom's reply26 Feb 2017, 07:53
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards
Yazied
Telkom Social Media Team

Best regards,