Poor Service

<p>I am trying to request my line to be relocated to another property. When I called 10210 last week I was informed of the process. I called 10210 today, another process was explained to me, very inconsistent. I requested to speak to the team leader and spoke to Zakele Mashaba who explained to me another process. I then requested to speak to the manager of the relocations division in KZN and I am still awaiting his call. The team leader informed me that the managers name is Casiven Naidoo. This is very poor service and I am looking to cancel with Telkom as no one in the contact centre is aware of the relocation process.</p>