poor service

im sandile khumalo <br> I like to share my sadness with you about the service that I have received from Telekom about the their product that has been advertised on current booklet sumsung galaxy A5 black in colour. I app**** for contract last month and its was approved on the following day iwas promised that iwill receive my handset within 7 working day but its never happen till today .then week later I called 10213 customers service they told me that they dont have stock of my handset of choice. I spoke to supervisor and he promised me that they will receive stock on 1th of April but till today no one had called me to tell me that they dont have stock yet ihad called again for 9th times today stikl the stock is not there.my concern is why I have to call you guys to get response as customer. according to my understanding you guys should be the one who call me and notify me about my parcel. my question is why yiu put advert on Internet and booklets but you don't have product in stock. and why yiu guys dont have sufficient information about your orders as I had received incomplete information about when I ask about when you will get stock. till today none of you know when is the dat