1 reviews | Active since Aug 2016
poor service
<p>I went to a telkom store today at mafikeng mall to follow up my cancellation of the contract only to meet up with a lady by the name of Boitumelo who was irritated by my presence. Her excuse was that i was an online customer and they give preferences to walking in customer. I cancelled the contract in September last year but telkom still deduct my money to this day and they refuse to help me. I'm being sent from pillar to post. given a reference number that does me no good. I am at the point where I really really hate telkom</p>
Hi Tsholo777,
Thank you for making contact with us, we tried contacting you with no luck.
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi Tsholo777,
Thank you for making contact with us, we tried contacting you with no luck.
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
launa I gave you guys information required. so I want my refund and want telkom out of my life. so far no feedback from you guys I received an email stating you tried calling me. please note I do have other commitments as well and one phone call is not enough to say you tried reaching me and I was unavailable. All the information I also have at a telkom store in Kimberley. you guys are taking your Customers for granted. believe when this mess is over I'm done with telkom for life. Refund me and I need proof that the damn thing is cancelled
launa I gave you guys information required. so I want my refund and want telkom out of my life. so far no feedback from you guys I received an email stating you tried calling me. please note I do have other commitments as well and one phone call is not enough to say you tried reaching me and I was unavailable. All the information I also have at a telkom store in Kimberley. you guys are taking your Customers for granted. believe when this mess is over I'm done with telkom for life. Refund me and I need proof that the damn thing is cancelled