Poor service

<p>i app**** for a landline at the beginning of December 2016. Waited more than a month for them conclude the order. They eventually installed the line on 13 January 2017. But guess what? Until today the order is not yet completed on their system. There is no communication from them. I have been following up for the past few weeks with no joy. Their lines are engaged for hours. I finally got through to Michaela on 21 January. She escalated to her supervisor Denzel who promised to resolve by 23rd. But still, nothing! Got through again on 28 January and spoke to Themba. He promised to escalate and resolve by 30th. Guess what? Still not resolved! Cleearly, they have a monopoly and dont give s damn about the customer. A disgrace!</p>